Terms & Privacy

Terms and Conditions

By placing an order with The Freedom State, you are agreeing to the conditions set out on our website.   CHANGES TO PRICING/ OR INFORMATION The Freedom State reserves the right to change pricing on items at any stage.  By placing an order for an item, you are agreeing to the price at the time the order is placed. The Freedom State reserves the right to withdraw an item from sale at any time if found there was a pricing discrepancy.  The customer will be supplied with a full refund for payments in process.   CONDITIONS FOR SALE ITEMS There are no returns for sale items after 14 days domestic purchases/21 International.   DELIVERY We do our best to provide our customers with fast and efficient delivery, however we cannot be held responsible for delays or loss and damage of goods once the items have sent for delivery.  The Freedom State is not responsible for any further shipping taxes for international deliveries.   IMAGES / INFORMATION USED ON OUR SITE The Freedom State may use images from our labels to assist advertising items we stock in store. These images should not be copied, downloaded or reproduced for personal or commercial use or you may be breaching copyright.

Privacy: The Freedom State regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all The Freedom State users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact The Freedom State at 07) 55354000

Collection of Information: In order to use the The Freedom State website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email, Address, Mobile/Telephone numbers. Any information collected by The Freedom State is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly via our website.  

Mobile Terms of Service: See Policy here

Use of Collection Information: Any details collected from The Freedom State customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist in our staff development.  We do not share any of our customers private information with third parties.

Rewards Points: The Freedom State is not liable to reimburse/pay out in dollar value unused rewards points accumulated by customers if the points system is ceased or upon store closure.  

The Freedom State

Abn: 78 540 952 322